Omnitracs provides industry-leading fleet management software, ELD compliance solutions, and telematics for the transportation and logistics sector.
Omnitracs, LLC is a global pioneer of trucking solutions for all business models. Omnitracs’ more than 1,000 employees deliver software-as-a-service-based solutions to help more than 12,000 customers manage nearly 1,100,000 assets in more than 70 countries.
The company pioneered the commercial vehicle telematics industry and continues to serve as a powerhouse of innovative, intuitive technologies. Omnitracs transforms the transportation industry through streamlined route planning, safety and compliance management, and comprehensive fleet analytics.
From the popular Intelligent Vehicle Gateway (IVG) to the Omnitracs One platform, their products ensure drivers remain compliant with ELD mandates while optimizing fuel efficiency and asset utilization. Omnitracs serves the transportation sector across the United States, Canada, and Mexico, offering robust hardware and software ecosystems designed to improve driver retention and operational productivity.
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To soft reset the Omnitracs IVG, press and hold the dimming button on the right side of the screen for roughly 10-15 seconds until the screen goes black and the unit reboots.
Yes, Omnitracs offers ELD-compliant solutions (such as the IVG and XRS) listed on the FMCSA's registry of certified devices.
For immediate technical assistance, you can call Omnitracs customer support at (800) 348-7227 or toll-free at (855) 839-8020.
Software updates for devices like the IVG or MCP series are pushed over-the-air (OTA). Ensure the vehicle is parked in an area with good cellular coverage and the ignition is on to receive updates.