Duxtop, a brand of Secura Inc., specializes in high-efficiency portable induction cooktops and professional-grade induction-ready cookware.
Duxtop is a premier brand under the Secura Inc. family, dedicated to manufacturing high-quality kitchen and home products. Renowned for its innovation in induction technology, Duxtop offers a wide range of portable induction cooktops that are favored for their energy efficiency, speed, and safety features.
The product lineup includes lightweight countertop burners ideal for small apartments, RVs, and outdoor use, as well as professional-grade stainless steel cookware sets. Duxtop emphasizes reliability and customer satisfaction, backing its products with warranties and a dedicated US-based support team.
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Induction cooktops require cookware made of ferrous magnetic material. Competible materials include cast iron, iron, magnetic steel, and enameled iron. Aluminum, glass, copper, and ceramic are not compatible unless they have a special magnetic bottom.
This code appears if no cookware is detected on the unit or if the cookware used is not compatible with induction heating. Ensure your pot has a magnetic bottom and is at least 5 inches in diameter.
You can contact the Secura/Duxtop customer care team via email at CustomerCare@thesecura.com or by phone at (888) 792-2360. Be sure to have your proof of purchase and model number ready.
It is strongly recommended to use a dedicated 120V/15A electrical outlet. Induction cooktops are high-draw appliances, and sharing a circuit or using an extension cord may cause circuit overload.