1. Ro-ràdh
This manual provides essential information for the safe and efficient operation of your Tera Smart EV Charger Type 2 Wallbox. Please read these instructions carefully before installation and use, and retain them for future reference.
Susbaint a’ phacaid:
- 1 x Tera W01 11 KW 16 A CEE Plug EV Charger with 7m Type 2 Cable
- 1 x Teamplaid sreap
- 1 x Seata de sgriothan sreap
- 1 x User Manual (English and German)

2. Stiùireadh Sàbhailteachd
Your Tera Wallbox is designed with multiple safety features. Adherence to these guidelines is crucial for safe operation and to prevent electrical hazards.
Innealan Sàbhailteachd Amalaichte:
- Integrated DC6mA Residual Current Protection: Detects and handles various leakage current situations (AC and DC).
- External Type A Overcurrent Breaker: Provides additional protection against overcurrents.
- Overvoltage Dìon: Dìonan an aghaidh cus meudtage.
- Fo-thalamhtage Dìon: A’ dìon an aghaidh dìth tomhas-lìonaidhtage.
- Dìon Overload: A’ cur casg air milleadh bho tharraing sruth ro mhòr.
- Dìon cuairt ghoirid: A’ dì-cheangal cumhachd gu fèin-ghluasadach ma bhios cuairt ghoirid ann.
- Dìon thar teòthachd: A’ cumail sùil air agus a’ cur casg air cus teasachadh.
- Dìon talmhainn: A’ dèanamh cinnteach à bunait cheart airson sàbhailteachd dealain.
- Earth Leakage Protection: Detects unintended current paths to earth.
The charging cable is made with over 99.5% copper for excellent conductivity and minimal heat generation. The charger is designed to meet safety requirements, ensuring high safety standards.
Dìon Àrainneachdail:
The device features an Ìre uisge-dìon IP54, allowing safe outdoor use in various weather conditions. It is designed to withstand temperatures from -30°C to 50°C.


3. Sònrachaidhean Teicnigeach
| Feart | Sònrachadh |
|---|---|
| Brand | Tera |
| Ainm Modail | W01-AM-WH-11kW |
| Toradh Voltage | 400 Volt |
| Input Voltage | 400 Volt |
| Rangaichte an-dràsta | 16 Ampeirean |
| Cumhachd as àirde | 11 kW |
| Fad Càball | 7 meatairean |
| Seòrsa ceangail | Type 2, CEE 3-phase plug |
| Teisteanasan | CE (N8A 104780 0028), TÜV (64105223147901), IEC 62196-2 |
| Ìre dìon-uisge | IP54 |
| Teòthachd Obrachaidh | -30 ° C gu 50 ° C |
| Meudan toraidh | 20 x 15 x 20 cm |
| Cuideam toraidh | 15 kg |
4. Stàladh
The Tera EV Charger is designed for straightforward installation. It comes with a mounting template and a screw set to facilitate the process.
Ceumannan stàlaidh:
- Stàladh: Use the provided mounting template and screw set to securely attach the charger to a suitable wall or surface. Ensure the mounting location is stable and can support the weight of the charger and cable.
- Ceangal cumhachd: Connect the CEE 3-phase plug to a compatible power source. Ensure the electrical installation meets local regulations and safety standards. Professional installation by a qualified electrician is recommended.
- Riaghladh càbaill: Utilize the additional cable holder to store the 7-meter charging cable neatly, saving space and maintaining a tidy charging area.


5. Obrachadh
The Tera EV Charger offers both manual and app-controlled charging options for convenience.
A’ tòiseachadh air cosgais:
- Ensure the charger is properly installed and connected to the power supply.
- Plug the Type 2 charging cable into your electric vehicle's charging port.
- Charging will commence automatically or can be initiated via the app.
Modhan cosgais:
- Cìs làimhe: Directly set charging parameters on the EV charger's interface.
- App-Scheduled Charging: Use the dedicated mobile application (via Wi-Fi and Bluetooth) to schedule charging sessions, adjust charging power, and monitor progress. This provides flexibility to plan charging according to your needs.
The charging power can be adjusted to prevent overcharging and protect your vehicle's battery.
Comharran LED:
Integrated LED indicators provide clear visual feedback on the charging progress and any potential errors, ensuring you are always aware of the operational status.


6. Cumail suas
Regular maintenance ensures the longevity and optimal performance of your Tera EV Charger.
- Glanadh: Periodically wipe the charger's exterior with a soft, damp aodach. Na cleachd luchd-glanaidh sgudail no solventan.
- Sgrùdadh càball: Regularly inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact support.
- Stòradh: When not in use, ensure the charging cable is neatly coiled and stored using the provided cable holder to prevent kinks or damage.
7. A ’dèanamh trioblaid
If you encounter issues with your Tera EV Charger, consider the following basic troubleshooting steps:
- Gun chumhachd: Check the main power supply and ensure the CEE 3-phase plug is securely connected. Verify that the circuit breaker is not tripped.
- Gun a bhith a’ tòiseachadh a’ cur cosgais air: Ensure the Type 2 plug is fully inserted into your vehicle's charging port. Check the charger's LED indicators for any error codes.
- Cùisean Ceangail App: Ensure your Wi-Fi and Bluetooth are enabled on your mobile device and that the charger is within range. Restart the app and, if necessary, the charger.
- Cìs slaodach: Verify the current setting on the charger or in the app. Ensure your vehicle is capable of accepting the full 11 kW charge.
For persistent issues or complex problems, please refer to the support section.
8. Fiosrachadh Barantais
Specific warranty details are typically provided with your purchase documentation. Please refer to the warranty card or contact your retailer for information regarding the warranty period and terms of service for your Tera EV Charger.
9. Taic teachdaiche
Should you require further assistance, have questions regarding installation, operation, or troubleshooting, please contact Tera customer support. Contact information can typically be found on the product packaging or the official Tera weblàrach.
Note: The product includes a user manual in German and English.