Tera W01-AM-32A-G

Tera EV Smart APP Charger User Manual

Model: W01-AM-32A-G

Brand: Tera

1. Ro-ràdh

This manual provides essential information for the safe and efficient operation of your Tera EV Smart APP Charger, Model W01-AM-32A-G. Please read this manual thoroughly before installation and use, and retain it for future reference. This EV charger is designed for domestic use, offering flexible charging options via its integrated screen or a dedicated mobile application.

2. Fiosrachadh Sàbhailteachd

Stiùireadh sàbhailteachd cudromach:

  • Always ensure the charger is installed by a qualified electrician in accordance with local electrical codes and regulations.
  • Do not attempt to open, disassemble, or modify the charger. This may cause damage, electric shock, or fire.
  • Keep the charging cable and connector clean and free from damage. Do not use if any part is damaged.
  • Seachain a bhith fosgailte don charger gu fìor theodhachd no solas dìreach airson amannan fada.
  • Ensure the charging cable is not a tripping hazard and is stored properly when not in use.
  • This device is rated IP54, providing protection against dust and splashing water. While suitable for outdoor use, avoid submerging it in water.

The charger is CE and TÜV certified, adhering to European standard IEC 62196-2 for safety and performance.

CE Certified Type 2 and CEE 3-Phase Plug with internal wiring diagram showing multiple layers of protection including overvoltage, undervoltage, overload, overtemperature, ground, earth leakage, and short circuit protection.

Image: CE Certified Type 2 and CEE 3-Phase Plug with internal wiring diagram showing multiple layers of protection including overvoltage, undervoltage, overload, overtemperature, ground, earth leakage, and short circuit protection.

3. Pasgan-susbaint

Dèan cinnteach gu bheil na nithean gu lèir a tha air an liostadh gu h-ìosal air an toirt a-steach don phacaid agad:

  • Tera EV Charger Unit
  • Leabhar-làimhe cleachdaiche (an sgrìobhainn seo)
  • Plat sreap
  • Screws Set for installation
  • Tools (e.g., Allen key)
  • CEE 3-Phase Plug (pre-attached to cable)
  • Càball Cosgais Seòrsa 2 (fad 7m)
Contents of the Tera EV Charger package, including the charger unit, user manual, mounting plate, screw set, tools, and the CEE 3-phase plug with Type 2 cable.

Image: Contents of the Tera EV Charger package, including the charger unit, user manual, mounting plate, screw set, tools, and the CEE 3-phase plug with Type 2 cable.

4. Setup agus Stàladh

The Tera EV Charger is designed for straightforward installation. However, for safety and compliance, professional installation by a certified electrician is strongly recommended.

4.1 A’ cur suas an luchdadair

  1. Choose a suitable location for the charger, ensuring it is within reach of your vehicle's charging port and a power source. The location should be stable and able to support the charger's weight.
  2. Use the provided mounting plate as a template to mark drilling points on the wall.
  3. Drile tuill agus cuir plugaichean balla a-steach (ma tha sin riatanach).
  4. Daingnich am plàta sreap ris a’ bhalla a’ cleachdadh nan sgriothan a tha air an toirt seachad.
  5. Attach the charger unit to the mounting plate.

4.2 Ceangal Dealain

The charger requires a 400V, 3-phase power supply. The CEE 3-phase plug is pre-attached to the charging cable. Connect this plug to a compatible 3-phase CEE socket. Ensure the socket is properly grounded and protected by appropriate circuit breakers.

4.3 Cumhachdachadh Tùsail

Once physically mounted and electrically connected, switch on the power supply. The charger will perform a self-test, and the integrated LED indicators will show its operational status. The first time it is connected, the charger activates in Plug and Play mode.

Tera EV charger mounted on a wall in rainy conditions, demonstrating its IP66 waterproof and dustproof rating for all-weather use.

Image: Tera EV charger mounted on a wall in rainy conditions, demonstrating its IP66 waterproof and dustproof rating for all-weather use.

5. Stiùireadh Obrachaidh

The Tera EV Charger offers both manual control via its screen and remote control via a dedicated smartphone application.

5.1 Manual Charging (Plug and Play)

  1. Dèan cinnteach gu bheil an charger air a chumhachdachadh.
  2. Ceangail an ceanglaiche cosgais Seòrsa 2 ri port cosgais do charbaid dealain.
  3. The charger will automatically detect the vehicle and begin charging. The integrated LED indicators will show the charging progress.

5.2 Adjusting Current and Scheduling (Touch Screen)

The charger's touch screen allows you to adjust the charging current and set a charging schedule.

  • Atharrachadh gnàthach: On the screen, you can select from available current options (e.g., 16A, 20A, 24A, 32A) to match your vehicle's requirements or power supply capacity.
  • Cìs clàraichte: Set a desired charging duration (e.g., 1-12 hours) or a specific start time for charging to begin. This is useful for utilizing off-peak electricity rates.
Tera EV charger screen showing options for current adjustment (16A, 20A, 24A, 32A) and schedule charging (1-12 hours).

Image: Tera EV charger screen showing options for current adjustment (16A, 20A, 24A, 32A) and schedule charging (1-12 hours).

5.3 Smachd App

For advanced control and monitoring, download the dedicated Tera EV Smart APP from your smartphone's app store. Follow the in-app instructions to pair your charger. The app allows you to:

  • Start and stop charging remotely.
  • Monitor charging status and energy consumption.
  • Set and manage charging schedules.
  • Adjust charging current.
High-speed Type 2 charger graphic showing a car being charged, indicating 400V, up to 32A, and approximately 126 km range added per hour.

Image: High-speed Type 2 charger graphic showing a car being charged, indicating 400V, up to 32A, and approximately 126 km range added per hour.

6. Cumail suas

Nì cumail suas cunbhalach cinnteach gum mair an charger EV agad fad-beatha agus gum bi e ag obair gu sàbhailte.

  • Glanadh: Glan an aonad luchdair agus a’ chàball bho àm gu àm le clò bog, tioram.amp clò. Na cleachd innealan-glanaidh sgrìobach no fuasglaidhean. Dèan cinnteach gu bheil an aonad dheth mus glan thu e.
  • Sgrùdadh càball: Regularly inspect the charging cable and connectors for any signs of wear, cuts, cracks, or damage. If any damage is found, discontinue use immediately and contact customer support.
  • Stòradh: When not in use, coil the charging cable neatly and store it on the provided cable support to prevent tangling and damage.
Comparison of EV charger cable management, showing a Tera charger with a universal cable holder and a Type 2 specific holder, emphasizing easy to hold, clean, and tidy storage.

Image: Comparison of EV charger cable management, showing a Tera charger with a universal cable holder and a Type 2 specific holder, emphasizing easy to hold, clean, and tidy storage.

7. A ’dèanamh trioblaid

If you encounter issues with your Tera EV Charger, refer to the table below for common problems and solutions.

TrioblaidAdhbhar a dh’fhaodadh a bhith annFuasgladh
Chan eil an charger ag obair airGun solar cumhachd; briseadair cuairteachaidh air a thilgeilCheck the main power supply and circuit breaker. Ensure the CEE plug is fully inserted.
Gun a bhith a’ tòiseachadh a’ cur cosgais air bhogCable not properly connected; vehicle not ready to charge; scheduled charging active; fault detectedEnsure the Type 2 connector is securely plugged into the vehicle. Check vehicle's charging settings. Verify no schedule is active. Check charger display for error codes.
Astar cosgais slaodachCurrent setting too low; vehicle limitation; power supply issueAdjust the current setting on the charger screen or app. Consult your vehicle's manual for charging capabilities. Ensure the power supply is stable.
Cùisean ceangail appBluetooth/Wi-Fi interference; incorrect pairing; app outdatedEnsure your phone's Bluetooth/Wi-Fi is enabled and close to the charger. Re-pair the device if necessary. Update the app to the latest version.
Teachdaireachd mearachd air a thaisbeanadhInternal fault; external issue (e.g., overtemperature, overvoltage)Note the error code and refer to the specific error section in the full digital manual (if available) or contact customer support. Power cycle the charger by turning off and on the main power supply.

If the problem persists after attempting these solutions, please contact Tera customer support.

8. Sònrachaidhean

FeartSònrachadh
Modail ÀireamhW01-AM-32A-G
BrandTera
Input Voltage400 Volt
Toradh Voltage400 Volt
Max gnàthach32 A
Cumhachd as motha22 kW
Seòrsa ceangailSeòrsa 2
Fad Càball7 meatairean
Ìre Dìon Ingress (IP).IP54 (Dìon bho dhuslach is uisge frasach)
Teòthachd Obrachaidh-30 ° C gu 50 ° C
TeisteanasanCE, TÜV (IEC 62196-2 compliant)
Cuideam nì8.14 cileagram
Meud pacaid51.5 x 40.4 x 29.9 cm

9. Barantas agus Taic

For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. Tera is committed to providing reliable products and customer satisfaction.

Taic teachdaiche:

If you have any questions, require technical assistance, or need to report an issue, please contact Tera customer support through the official website or your purchase platform. Please have your model number (W01-AM-32A-G) and purchase details ready when contacting support.