Poly E220
Leabhar-làimhe Cleachdaiche Fòn Deasg IP Poly Edge E220
Your guide to setting up and using your Poly Edge E220 IP Desk Phone.
1. Ro-ràdh
The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Ìomhaigh: Aghaidh view of the Poly Edge E220 IP Desk Phone, showcasing its display, keypad, and handset.
2. Dè tha sa bhogsa
Dèan cinnteach gu bheil na pàirtean a leanas uile anns a’ phacaid agad:
- Poly Edge E220 IP Desk Phone Unit
- Inneal-làimhe
- Corda Coil Handset
- Cat5E Ethernet Cable
- Integrated Wall Mount (pre-attached or separate)
- Seasamh Bunait
Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.
3. Feartan toraidh
- 4-Line Keys: Supports up to 16 lines for flexible call management.
- Bluetooth aonaichte: Allows for seamless pairing with mobile phones and Bluetooth headsets.
- Taisbeanadh àrd-rèiteachaidh: Provides clear visibility for call information and menu navigation.
- Guth HD: Delivers superior audio quality for clearer conversations.
- Multi-Line Operation: Manage multiple active calls simultaneously.
- Comas Call Co-labhairt: Supports 3-way conferencing.
4. Setup agus Stàladh
4.1 A’ cur an fhòn ri chèile
- Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
- Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.
4.2 A’ ceangal nan càbaill
Locate the ports on the back and side of the phone unit.

Ìomhaigh: Taobh view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.
- Ceangal lìonra: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
- Power Connection (if no PoE): Mura h-eil PoE ri fhaighinn, ceangail inneal-atharrachaidh cumhachd iomchaidh (nach eil air a ghabhail a-steach) ris a’ phort cumhachd air a’ fòn agus an uairsin ri socaid cumhachd.
- Optional Headset Connection: If using a wired headset, connect it to the dedicated headset port.
4.3 Cumhachd Tòiseachaidh Air adhart
Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.
5. Stiùireadh Obrachaidh
5.1 A’ dèanamh agus a’ faighinn ghairmean
- Gus Call a dhèanamh: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
- Gus Call a fhreagairt: Pick up the handset, press the Speaker button, or press the flashing line key.
- Gus crìoch a chuir air gairm: Replace the handset, or press the End Call soft key.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.
5.2 A’ cleachdadh Bluetooth
The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.
- Dèan comas air Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
- A’ paidhreachadh inneal: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
- A' ceangal: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.
5.3 Feartan adhartach
- Cùm: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
- Gluasad: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
- Co-labhairt: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
- Post-guth: Press the Voicemail button to access your voicemail messages.
6. Cumail suas
To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:
- Glanadh: Cleachd clò bog, tioram, gun lint gus uachdar agus taisbeanadh a’ fòn a ghlanadh. Airson comharran stòlda, beagan dampnigh an clò le uisge. Seachain ceimigean cruaidh, innealan-glanaidh sgrìobach, no spraeirean aerosol a chleachdadh.
- Àrainneachd: Cùm am fòn ann an àrainneachd thioram, air falbh bho sholas dìreach na grèine, teas ro mhòr, agus taiseachd.
- Riaghladh càbaill: Ensure all cables are neatly organized and not under strain to prevent damage to ports or cables.
- Ùrachaidhean bathar-bog: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.
7. A ’dèanamh trioblaid
If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.
| Trioblaid | Adhbhar a dh’fhaodadh a bhith ann | Fuasgladh |
|---|---|---|
| Chan eil am fòn a’ dol air | No power supply or PoE connection | Ensure Ethernet cable is connected to a PoE-enabled port, or connect a compatible power adapter. |
| Gun fhuaim dial | Network issue or phone not registered | Check network cable connection. Verify network status on the phone display. Contact IT support if registration fails. |
| Chan urrainn dhomh an neach-fòn a chluinntinn / Chan urrainn don neach-fòn mi a chluinntinn | Volume too low, faulty handset/headset, or network audio issue | Adjust volume. Test with speakerphone. Check handset/headset connection. Restart phone. |
| Inneal Bluetooth nach eil a 'càradh | Inneal nach eil ann am modh càraid no taobh a-muigh raon | Ensure Bluetooth device is in pairing mode and within range. Restart both devices. |
If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.
8. Sònrachaidhean
Key technical specifications for the Poly Edge E220 IP Desk Phone:
| Feart | Mion-fhiosrachadh |
|---|---|
| Meudan toraidh | 12.1 x 10.3 x 3.4 òirleach |
| Cuideam nì | 2.55 not |
| Seòrsa fòn | Fòn IP le sreang |
| Stòr cumhachd | Corded Electric (Power Supply NOT Included) / Power over Ethernet (PoE) |
| Seòrsa dialer | Meur-chlàr singilte |
| Seòrsa siostam freagairt | Digital (requires service provider support) |
| Comas gairm co-labhairt | 3-slighe |
| Obrachadh ioma-loidhne | Yes, supports up to 16 lines with 4-line keys |
| Bluetooth | Integrated for mobile phone and headset pairing |
9. Barantas agus Taic
As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.